Terms & Conditions

§ 1 General / Scope

1.1 In our online shop we offer model making accessories from all well-known manufacturers who we believe deliver quality products. The following terms and conditions apply exclusively to orders via our online shop. If you need products / solutions specially manufactured by us, please contact us via info@diorama-world.com. We will then be happy to make you an individual offer.

1.2 Our online shop is aimed exclusively at consumers.

§ 2 Contractual Partner, Conclusion of Contract and Contract Details

2.1 With the publication - making available to the public - of the goods offered via our online shop, we are making a binding offer for these goods. As part of the ordering process, you can first place the selected product in the shopping cart without obligation. Before you place a binding order for the selected products by pressing the "order button" provided, you can correct your entries at any time. Please note the correction notes provided for this purpose.

2.2 Immediately after submitting the order, you will receive a confirmation by email. The purchase contract, which can currently only be concluded in German, has thus been concluded with Laser Creation-World, owner Jana Hoffmann.

2.3 You can download and archive the terms and conditions as well as the other contractual provisions with the data of your order as part of the ordering process. In addition, we will send you the terms and conditions, the data of your order and the text of any right of withdrawal you may have with the order confirmation, which we will send you as an email immediately after receipt of the order. You can also access the text of the contract via your customer account on the website of our online shop. The prerequisite for this is that you register as a customer with a user name and password (customer account). In the context of this customer account, you can manage your data and view your orders. In the case of registration, the personal access data must be treated confidentially.

§ 3 Prices and Shipping costs

3.1 The prices that are stated in our internet shop at the time of the order apply. These are total prices that include the applicable statutory sales tax and other price components.

3.2 If there are shipping costs, please refer to the details on our shop website.

3.3 If we deliver to areas outside of Germany at the customer's request, additional costs may arise when importing into a third country (customs duties, possible customs fees and import sales taxes). You as the customer have to bear such additional costs.

§ 4 Payment / Delivery

4.1. As a customer, the following terms of payment are available to you, subject to the result of a credit check initiated by us. You are not entitled to payment by purchase on account.

4.2 You can basically choose between

• Prepayment transfer - you will receive the transfer details after placing your order.

• PayPal - To order the invoice amount via the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.

• Klarna Instant - Pay quickly and securely with your online banking data. Avoid the stress of buying. Significantly faster than paying in advance. Further information at: https://documents.sofort.com/sue/kundeninformationen/

• Klarna Invoice - After ordering, you will receive the goods delivered to your home. You have to pay for the goods within 14 days. When paying, please state the order number and your customer number. Complete your order quickly and easily in the checkout.

• Cash payment on collection - you pay in cash when you collect the goods from us.

ATTENTION pick-up address: Laser Creation-World, Am Gewerbepark II Nr.9; 06179 Teutschenthal

4.3 We send the goods with DHL for mail to the customer's place of residence or place of business, but not to post office boxes or poste restante. The shipment takes place within two to four days after the purchase price has been received on the account specified by us or we have received a credit note from PayPal. In the case of delivery by impairing circumstances for which we are not responsible, such as - but not conclusively - strike measures, lockouts and force majeure, delivery time, the delivery time is extended appropriately. We will inform you immediately by email about the start and end of such events.

4.4 If we cannot send the goods by post, we will deliver by forwarding agency with separately shown shipping costs. As soon as we have dispatched the goods, we will notify you immediately by email. If the delivery was not possible, you will receive a message from the carrier stating the further options.

§ 5 Right of Withdrawal for Consumers

As far as you as a consumer i.S. of § 13 BGB buy goods in our online shop, you have a statutory right of withdrawal. The requirements and consequences of the right of withdrawal can be found in the following cancellation policy.

Right of Withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must send us a clear declaration (e.g. a letter sent by post, Fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of the Withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You have the goods immediately and in any case no later than fourteen days from the date on which you inform us of the cancellation of this contract to ... us or to

[the name and address of the person authorized by you to receive the goods must be inserted here if necessary] to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. The costs are estimated at a maximum of around EUR 9.90. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

[Sample withdrawal form

(If you want to cancel the contract, please fill out this form and

send it back.)

- To Laser Creation-World, owner Jana Hoffmann; Schulstrasse 17; 06179 Teutschenthal - Mail: info@diorama-world.com

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only if this is communicated on paper)

date

(*) Delete as appropriate.]

§ 6 Retention of Title

The delivered goods remain the property of Laser Creation-World, owner Jana Hoffmann, until final payment has been made.

§ 7 Warranty

The legal regulations on material and legal defects apply. All information on the goods are information on their properties and not guarantees.

§ 8 Data Protection Declaration

We process your personal data in accordance with the statutory provisions. You can find details on this at www.diorama-world.com/datenschutzerklärung/

§ 9 Place of Jurisdiction - Place of Performance - Choice of Law

9.1 The place of performance for all deliveries is the registered office of Laser Creation-World, owner Jana Hoffmann in Teutschenthal.

9.2 If you are a merchant within the meaning of the German Commercial Code (HGB) or act in the name and on behalf of a legal entity under public law or a special fund under public law, the place of jurisdiction is Halle (Saale). In this case, we are also entitled, at the discretion of Laser Creation-World, owner Jana Hoffmann, to sue the customer at the court of his place of business. The same applies in the event that the customer does not have a general place of jurisdiction in Germany, has moved his domicile or usual place of residence outside of Germany after the conclusion of the contract or his place of residence or usual place of residence is unknown when a lawsuit is filed.

9.3 The contract in accordance with these general terms and conditions is subject exclusively to the law of the Federal Republic of Germany. The validity of the UN sales law is excluded. If the customer is a consumer within the meaning of Section 13 of the German Civil Code (BGB) and has his habitual residence abroad, protective provisions in his favor remain unaffected. If individual provisions of these General Terms and Conditions of Business and Delivery are ineffective or contradict the statutory provisions, this shall not affect the rest of the contract. Instead of the ineffective provision, the statutory regulation applies.

§ 10 Miscellaneous

The terms and conditions are legally effective in the printed German version.

The English version of the GTC is for information only; The German version of the General Terms and Conditions is legally binding.

Status: October 2021