Data Protection

1. Responsible according to the GDPR

Ms. Jana Hoffmann, owner of Laser Creation-World and operator of the “Diorama-World” web shop at www.diorama-world.com.

Address and email address: Jana Hoffmann Schulstrasse 17, 06179 Teutschenthal; info@diorama-world.com.

Thank you for your interest in our online shop. The protection of your privacy is important to us. In the following we will inform you about the handling of your data in accordance with the legal requirements.

2. Access Data

You can visit our website without giving any personal information. A server log file is automatically saved each time one of the websites at www.diorama-world.com is accessed. This server log file is used to record the name and address of the requested file, the IP address of the accessing computer, the date and time of the call, including the transferred. Amount of data and the requesting provider (access data) are stored. We only evaluate this so-called access data, on the one hand, to ensure trouble-free operation of our website and to continuously improve our online offer. This is done in accordance with Art. 6 Para. 1 S. 1 lit. All access data will be deleted no later than seven days after the end of your visit to the website.

3. Strato Hosting

The third-party provider Strato hosts our online shop and the associated websites for us as part of our existing order processing. All data that is collected when using our website (including the forms stored there) is processed on Strato's servers. Insofar as data processing takes place on other servers, this is explicitly pointed out below.

The seat of the server operated by Strato including our shop offer is located within a country of the European Union or the European Economic Area.

4. Data Processing for the purpose of contract processing and when contacting us

We collect personal data if you provide it to us in the context of your order or when you contact us. Insofar as we absolutely need your data for the execution of the contract - e.g. the dispatch of goods - or the establishment of contact, the mandatory fields provided for this are marked as such. The type of data required, which we collect, can be seen in the respective input masks. We use this data in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR to process contracts and your inquiries.

When the contract has been fully processed or you delete the customer account - if you have decided to create one - your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired. Something else only applies if you have expressly consented to further use of your data or if we reserve the right to use data beyond this that is permitted by law and about which we will inform you in this declaration.

You can delete your customer account at any time. Use the delete function provided for this purpose or, preferably by email, send us a message to this effect.

5. Data Transfer

In order to deliver the goods you have ordered - fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR - we pass on your data to the commissioned shipping company. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institute commissioned with the payment and, if applicable, to the payment service provider commissioned by us, or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

6. Email Newsletter

If you register for our newsletter, we will use the data you have provided to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit.

You can unsubscribe from the newsletter at any time by sending us a message to this effect by email or by using the link provided in the newsletter. We delete your e-mail address if you have not consented to further use of your data or if we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

A service provider based in a country of the European Union or the European Economic Area, to whom we will pass on your e-mail address for this purpose, will send the newsletter as part of order processing.

7. Cookies and Web Analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings.

If you do not accept cookies, the functionality of our website may be restricted.

8. Our Online Presence on Facebook, Instagram and Youtube

We provide information about our products and offers on YouTube, Facebook and Instagram. When you visit our online presence, your data can be automatically collected and saved for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your device. The visitor behavior and the interests of the user are stored in these cookies. For this we need your consent, which you give if you agree to the use of all cookies. If you give us your consent, processing will take place in accordance with Article 6 (1) (a) GDPR. If you do not give your consent, the use of our website may be restricted.

9. Contact Options and your Rights

As a data subject, you have the following rights:

 in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;

 in accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect personal data or the completion of your personal data stored by us;

 In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing

o to exercise the right to freedom of expression and information;

o to fulfill a legal obligation;

o for reasons of public interest or

o to assert, exercise or defend legal claims

is required;

o According to Art. 18 GDPR, the right to request the restriction of the processing of your personal data if you dispute the correctness of the data;

o the processing is unlawful, but you refuse to delete it;

o we no longer need the data, but you need them to assert, exercise or defend legal claims, or

o who have objected to processing in accordance with Art. 21 GDPR;

 in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;

 according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.

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Right to Object

Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you only have a right of objection if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing requires the assertion, exercise or defense of Serves legal claims.

This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.